A cancer diagnosis can create stress and uncertainty for both patients and families. With BASS Cancer Center’s Patient Support Services, you won’t face these challenges alone.
Whether you have questions about your diagnosis, concerns about treatment or need recommendations for support programs, our staff will be there for you through every step of your journey. Our Patient Services Support is an important part of your care plan, helping you work through life’s challenges so you can get the treatment you need.
At BASS Cancer Center, our staff is always available to answer questions, connect you with the right people, offer supportive resources and follow you on your journey. We are expert who understand your diagnosis, treatment options and individual needs. Our staff will help you ask the right questions and can anticipate problems to help you stay on track throughout your treatment.
Our staff will answer your questions and connect you with the care and resources you need within BASS Medical Group and across the Bay Area. They help you access support from your doctors, health system and community.
Our staff will support you with:
✓ Guide and advocate for your care during your treatment
✓ Learn about you and your preferences to customize your care
✓ Identify tools and resources to help you complete treatment
✓ Teach you about your diagnosis, treatment and potential side effects
✓ Connect you with your healthcare team and community
✓ Make recommendations to other healthcare professionals on your behalf
✓ Promote healthy lifestyle choices and self-care
✓ Provide emotional support and guidance during treatment
Throughout your journey, we will be by your side. Challenges with finances, child care or transportation should never keep you from finishing treatment, and our staff will be ready to find you the help you need.
At BASS Cancer Center, we believe that effective communication is a cornerstone of quality care. Therefore, we are proud to offer comprehensive translation services for patients from diverse linguistic backgrounds. From the moment of check-in through every stage of cancer treatment, our trained interpreters work alongside our medical professionals to ensure that every patient fully understands their care plan and can communicate seamlessly with their healthcare team. This commitment to linguistic inclusion underscores our dedication to providing compassionate and personalized care to all patients, regardless of language barriers.